It is NOT fixed. I want my money refunded that I paid for a bogus gift card. $**.** PLEASE

GetHuman851869's customer service issue with Green Dot from July 2018

Help with my Green Dot issue
The issue in GetHuman851869's own words
obtain a refund for the bogus card in the amount of $**.** I sent the card and the receipt back to you ... I purchased what I thought was a $** VISA gift card. The clerk sold me the wrong thing. It was a reloadable card for $*.** charge plus the $**. I subsequently learned my daughter would have to pay $*.** to use the card plus she would be charged an additional $*.** each month. I sent the card back to plus * letters asking for a refund and have received no response. I also sent you the receipt for the $** I paid plus the $*.**. These letters were sent on April *th ,along with the card, and a follow up letter on May **st. Calling you is impossible . Please send my $**.** at once. Thank you. Laurie Chapman. *** *Rd st. Mendota IL *****. The card was purchased at the Family Dollar store in Mendota IL .
Is that they don't read their mail or choose to ignore it
I want you to send me the money I paid for the card $**.** Laurie Chapman, *** *rd St, Mendota IL *****
I have purchased many VISA gift cards and this is the first time I was sold the wrong one
I have sent two letters, one on April *th and the next on May **st. Neither of them was acknowledged or replied to
How GetHuman851869 fixed the problem
It is NOT fixed. I don't have a "Green Dot" credit card. Please read what I wrote and send me
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Green Dot

I was wanting to buy a $** VISA gift card, not a reloadable one with a $*.** charge when it was used
Customer service issue
Reported by GetHuman851869
Jul 5th, 2018 - 4 years ago
Fixed
GetHuman851869 shared how to fix
Seen by 12 customers so far
Similar issue to 8263 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman851869 started working on this issue
Jul 5th, 2018 5:29pm
GetHuman851869 indicated the issue is not fixed yet.
Jul 6th, 2018 9:16pm
GetHuman851869 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 9:18pm
GetHuman851869 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 9:56pm
GetHuman851869 shared this issue with friends on Facebook
Jul 6th, 2018 9:56pm
GetHuman851869 indicated the issue is not fixed yet.
Jul 6th, 2018 9:59pm
GetHuman851869 shared this issue with friends on Facebook
Jul 6th, 2018 9:59pm
GetHuman851869 shared this issue with friends on Facebook
Jul 6th, 2018 10:00pm
GetHuman851869 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 10:01pm
GetHuman851869 indicated the issue is not fixed yet.
Jul 6th, 2018 10:03pm
GetHuman851869 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 10:04pm
GetHuman851869 indicated the issue is not fixed yet.
Jul 6th, 2018 10:05pm
GetHuman851869 indicated the issue is not fixed yet.
Jul 6th, 2018 10:05pm

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