Never could talk to anyone. Had tenant send rent through PAYPAL aND worked fine. It's OK to have am issue but VERY UNHAPPY WITH THE FACT THAT I COULD NOT TALK TO A PERSON IN CUSTOMER SERVICE. I was sent the money but for some reason would not allow be to get it ad usual. I do not recommend GREENDOT. No customer service for recipients! Google wallet is great and I had an issue once. Called them and issue was fixed quickly. VERY POOR CUSTOMER SERVICE WITH GREEN DOT!!!

GetHuman757151's customer service issue with Green Dot from June 2018

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The issue in GetHuman757151's own words
I am having a problem receiving funds that have been sent to me from green dot. this is *th time that I have gotten a payment this way and this is only time I have had a problem.* everytime I try to send to money to my pay pal account, it says "your card is not eligible for the send money feature"* money sent to me from Shawanna Ingram but cant go to my PAYPAL as I have in the past with no problem
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Green Dot

Customer service issue
Reported by GetHuman757151
Jun 6th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 21 customers so far
Similar issue to 442 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman757151 started working on this issue
Jun 6th, 2018 6:51pm
GetHuman757151 indicated the issue is not fixed yet.
Jun 6th, 2018 7:53pm
GetHuman757151 indicated the issue is not fixed yet.
Jun 6th, 2018 7:54pm
GetHuman757151 indicated the issue is not fixed yet.
Jun 6th, 2018 8:08pm
GetHuman757151 indicated the issue is not fixed yet.
Jun 6th, 2018 8:10pm
GetHuman757151 indicated the issue is not fixed yet.
Jun 6th, 2018 8:12pm
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Jun 10th, 2018 12:22pm
GetHuman757151 shared this issue with others over email
Jun 10th, 2018 12:22pm
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Jun 10th, 2018 12:23pm
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Jun 10th, 2018 12:28pm
GetHuman757151 indicated the issue is not fixed yet.
Jun 12th, 2018 11:48am
GetHuman757151 indicated the issue is not fixed yet.
Jun 12th, 2018 10:47pm
GetHuman757151 indicated the issue is not fixed yet.
Jun 17th, 2018 12:42am
GetHuman757151 indicated the issue is not fixed yet.
Jun 21st, 2018 10:10am
GetHuman757151 indicated the issue is not fixed yet.
Jun 21st, 2018 8:56pm