My issue as of May **st **** is my Wal-Mart money card. Went to use my card couldn't...

GetHuman-queenpi's customer service issue with Green Dot from June 2018

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The issue in GetHuman-queenpi's own words
My issue as of May **st **** is my Wal-Mart money card. Went to use my card couldn't use it card not authorized. Called to check my balance automative system said my refund check is in the mail I never requested a refund. This is now been * days and I have called all the phone numbers to speak to a person and the number and the way it's explained to reach a human don't work eather. My next step is to contact my lawyer and see if this matter gets fixed faster. This is the second complaint filled and no help in this matter yet. My nane is Mary Lombardo. *** swamp rd apt d . Brockport n.y ***** the last four digits on the card is ****. As I stated already this matter needs to get fixed asap. Or my lawyer will be handling this matter. My date of birth **********. Last of ss ****
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Green Dot

Customer service issue
Reported by GetHuman-queenpi
Jun 6th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 89 customers so far
Similar issue to 599 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-queenpi started working on this issue
Jun 6th, 2018 3:14pm
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Jun 6th, 2018 3:14pm
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Jun 6th, 2018 3:17pm
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Jun 6th, 2018 3:17pm
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Jun 6th, 2018 4:41pm
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Jun 7th, 2018 4:23pm
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Jun 25th, 2018 9:16pm