I did not receive my money from the IRS on a Green Dot card

GetHuman739907's customer service issue with Green Dot from June 2018

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616 similar
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2 following
Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman739907's own words:
The problem I ran into: I did not receive my money from the IRS on a Green Dot card
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman739907
Jun 1st, 2018 - 2 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 7 customers so far
Similar issue to 616 others
2 customers following this
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Timeline
GetHuman739907 started working on this issue
Jun 1st 8:04pm