Need help getting spouse a card

GetHuman-olemanrs's customer service issue with Green Dot from May 2018

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The issue in GetHuman-olemanrs's own words
Get a card for my spouse ... I have a Walmart Money Card and I need a additional card for my spouse. When I try to fill out the information to get a card I get to the date of birth it is rejected because it calls for dd*mm*yyyy, and when you go to put in the date a calendar comes up showing the month spelled out instead of numerical. I have talked with customer service at the money card site and they say they can't help me, that I have to request the additional card on line. What can I do, Help please Thank you very much. I am Richard Woolley.,Billing address:**** Longwood Rd. Huntington, WV *****..My DOB is **********, my last four are ****
Their form to request a card is non functional when it comes to the DOB
Get a card for my spouse
been with you for a year
Everything I could think of
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Green Dot

Walmart Money Card
Customer service issue
Reported by GetHuman-olemanrs
May 30th, 2018 - 3 years ago
Seen by 13 customers so far
Similar issue to 224 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman-olemanrs started working on this issue
May 30th, 2018 6:29pm
GetHuman-olemanrs shared this issue with others over email
May 30th, 2018 6:40pm
GetHuman-olemanrs indicated the issue is not fixed yet.
May 30th, 2018 10:24pm

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