Bought a greendot, prepaid visa debit card, registered it, but when I went to use it, c...

GetHuman726509's customer service issue with Green Dot from May 2018

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Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman726509's own words
Calling every number I could find for this company, emailing several times, leaving reviews, went back to store where I purchased card. It's been a month, and from the day I purchased the card, I haven't been able to access the funds I put on it. ... Bought a greendot, prepaid visa debit card, registered it, but when I went to use it, card wouldn't work, called * on back of card, entered info, it says my info was wrong! I can't reach a human, I've sent **-** emails, I can't access my funds, which ended up costing ***'s more in late Fee's & restoration fee's, it's been a month, still no help, still cant acces funds. I've got a good mind to sue them, for all the $, & aggravation they've cost. They are horriable, the worst company, I've ever had the misfortune of using. I wouldn't recommend them to my worst enemy. I want to access my $, or get it refunded, Asap. They've withheld my $ long enough. I don't trust this company to resolve anything. Their to cheap to pay help, in order to have a customer service dept. They steal enough money from people, to easily afford to hire some customer service employees.
They cost me a lot of money, & time. This company *****.
I want it resolved now, so I can access my money.
I shouldn't of had to try anything in the *st place!
I have an issue with Green Dot too
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Green Dot

Greendot prepaid visa debit card
Customer service issue
Reported by GetHuman726509
May 29th, 2018 - 2y ago
I have an issue with Green Dot too
Fixed
Seen by 55 customers so far
Similar issue to 482 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman726509 started working on this issue
May 29th, 2018 5:54am
GetHuman726509 indicated the issue is not fixed yet.
May 29th, 2018 6:12pm
GetHuman726509 indicated the issue is not fixed yet.
May 29th, 2018 6:24pm
GetHuman726509 indicated the issue is not fixed yet.
May 29th, 2018 6:25pm
GetHuman726509 indicated the issue is not fixed yet.
May 29th, 2018 6:25pm
GetHuman726509 indicated the issue is not fixed yet.
May 29th, 2018 6:25pm
GetHuman726509 indicated the issue is not fixed yet.
May 30th, 2018 7:11am