I had one of your Green Dot cards issued by Walmart. Saturday I went to use my card and...

GetHuman-rxdi's customer service issue with Green Dot from May 2018

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The issue in GetHuman-rxdi's own words
I had one of your Green Dot cards issued by Walmart. Saturday I went to use my card and Outback Steakhouse and they said it was declined. So I called the number on the back of the card and the recording said due to suspicious activity that they cancelled my card and would allow me to get my money back but wouldn't allow me to get another card or put money on that card.**Due to the fact that nobody ever called me or sent me an email or anything asking why I was putting money on the card and that's a simple answer I own a landscaping business and over last winter my regular bank account went into default and I have to come up with over $*,*** to get it cleared up. I have proof of this I have a business license I am not a drug dealer I was using it for the convenience until I could get back on my feet and get some money in the bank and get it cleared up. I don't know why you stupid people couldn't call to find out what was going on instead of blocking and turning off my card because now what I'm going to do is I'm going to file a complaint with the banking Association and I'm also going to look into suing you people for canceling my account for no reason.
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Green Dot

Customer service issue
Reported by GetHuman-rxdi
May 14th, 2018 - 10 mons ago
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Seen by 18 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-rxdi started working on this issue
May 14th, 2018 11:49am