I went to a Dollar General near me and purchased a Gold Green dot debit master card. I...

GetHuman-queenind's Money Issues with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman-queenind's own words
I went to a Dollar General near me and purchased a Gold Green dot debit master card. I registered it and put $*** on it. This was April **,****. They never said I couldn’t use my card for online transactions. I went on Amazon on April **, **** and spent $***.**, I went on wish and spent about $*.**. I called the card and it says I have $**.** left on the card. I got an email today from amazon and they said my order was declined but wish said my order was on its way. So today around *:** pm (est) I called the card and listened to all the declined transactions, ALL the transactions was declined. So where did $***.** of my money go? If you could email me back that would be great. I WANT ALL MY MONEY BACK.
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Green Dot

Money Issues
Reported by GetHuman-queenind
Apr 29th, 2018 - 7 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 9 customers so far
Similar issue to 26039 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-queenind started working on this issue
Apr 29th 8:18pm
GetHuman-queenind indicated the issue is not fixed yet.
Apr 29th 9:55pm
GetHuman-queenind indicated the issue is not fixed yet.
Apr 30th 9:12pm
GetHuman-queenind indicated the issue is not fixed yet.
Apr 30th 9:20pm