I was trying to do something, and ran into this problem: I sent an image of expired ID...

GetHuman-ext's customer service issue with Green Dot from April 2018

1 view
 | 
81086 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-ext's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ext's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ext may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-ext's own words
I was trying to do something, and ran into this problem: I sent an image of expired ID . I need to send you image of new ID*This was a burden for me that I didn't expect.*I trust that Green Dot will make this right and come up with a resolution that is fair. And my email is *****@***.com . It's been a year and I want MY money. Not your money. MY MONEY. I will have lawyers contact you. You need to release MY money to me.. this is ridiculous and I am becoming more and more upset with your company . I am actually ready to snap and there's no telling what I may do. If I don't hear from someone today I'm calling my attorney. You will lose. Just give me what is mine. You've already leached ***$ of MY MONEY in monthly service charges. There's no way to talk to a human ? It's deliberate so you can steel money.
GetHuman-ext did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-ext fixed the problem
We are waiting for GetHuman-ext to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ext fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-ext
Apr 27th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 81086 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ext started working on this issue
Apr 27th, 2018 5:21pm