I was trying to do something, and ran into this problem: I sent an image of expired ID...
GetHuman-ext's customer service issue with Green Dot from April 2018
11 views | 10000 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman-ext's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ext's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ext may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-ext's own words
I was trying to do something, and ran into this problem: I sent an image of expired ID . I need to send you image of new ID*This was a burden for me that I didn't expect.*I trust that Green Dot will make this right and come up with a resolution that is fair. And my email is *****@***.com . It's been a year and I want MY money. Not your money. MY MONEY. I will have lawyers contact you. You need to release MY money to me.. this is ridiculous and I am becoming more and more upset with your company . I am actually ready to snap and there's no telling what I may do. If I don't hear from someone today I'm calling my attorney. You will lose. Just give me what is mine. You've already leached ***$ of MY MONEY in monthly service charges. There's no way to talk to a human ? It's deliberate so you can steel money.
GetHuman-ext did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-ext fixed the problem
We are waiting for GetHuman-ext to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.