Before contacting them, items GetHuman-ext may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-ext's own words
I was trying to do something, and ran into this problem: I sent an image of expired ID . I need to send you image of new ID*This was a burden for me that I didn't expect.*I trust that Green Dot will make this right and come up with a resolution that is fair. And my email is *****@***.com . It's been a year and I want MY money. Not your money. MY MONEY. I will have lawyers contact you. You need to release MY money to me.. this is ridiculous and I am becoming more and more upset with your company . I am actually ready to snap and there's no telling what I may do. If I don't hear from someone today I'm calling my attorney. You will lose. Just give me what is mine. You've already leached ***$ of MY MONEY in monthly service charges. There's no way to talk to a human ? It's deliberate so you can steel money.
GetHuman-ext did not yet indicate what Green Dot should do to make this right.
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