Before contacting them, items GetHuman-boundsch may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-boundsch's own words
Green dot sent me another card OK n the mail that I did not want . I have an account I pay *.**$ a month for my card and account. Green dot decided that I needed another account and sent me another card. I was Unaware of the new account and card with the same fees as my card. They take *.** from me On that card as well . I do not want two accounts I did not ask for two accounts. Now all this has done is cost me $*.**. this is money that I was not aware of owing. I never asked for another card or account . I can't pay for two accounts this is ridiculous. I just want to close all of my accounts. I need a refund also as this is just as well green dot stealing money and scamming people.* Thanks,* Chris, or * Christopher * Bounds
GetHuman-boundsch did not yet indicate what Green Dot should do to make this right.
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