Hi I have two grace car seats and in one of them the styrofoam broke in my headrest. It...

GetHuman1647570's customer service issue with Graco from November 2018

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The issue in GetHuman1647570's own words
Hi I have two grace car seats and in one of them the styrofoam broke in my headrest. It’s never been in an accident or anything it just broke one day when I was removing the covers to wash it after a road trip. I asked around and was told that I could contact customer service and order a replacement foam piece for it. Other people told me to duct tape it but I just feel that wouldn’t be comfortable or safe. I can get the number off the side of it when I get back to my car but it’s the * position adjust harness and headrest that also has the recline option on the bottom and the easy push button latch straps
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Customer service issue
Reported by GetHuman1647570
Nov 28th, 2018 - 9 mons ago
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Seen by 7 customers so far
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GetHuman1647570 started working on this issue
Nov 28th, 2018 7:21pm