What is Graco's return/exchange policy?
Graco's return/exchange policy allows customers to return or exchange products within 30 days of purchase. The returned item should be in its original packaging and in unused condition. Proof of purchase is required for all returns or exchanges. If the product is deemed defective, Graco will provide a full refund or exchange. However, if the return is due to buyer's remorse or a change of mind, a 15% restocking fee may apply. Graco offers a hassle-free return process, either through mail or at any authorized retailer. For online purchases, customers can contact Graco's customer service for assistance. Overall, Graco aims to provide a satisfactory shopping experience by being flexible and accommodating in its return/exchange policy.
Answered Nov 2, 2023
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