I have been attempting to assemble a Dreamglide swing and am unable to do so... the ins...

GetHuman-torchlit's customer service issue with Graco from November 2018

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The issue in GetHuman-torchlit's own words
I have been attempting to assemble a Dreamglide swing and am unable to do so... the instructions are horrendous. I also tried calling Graco and simply do not have the eight hours to wait...I've been calling ALL DAY. There is no video on your site...I checked. The instruction manual has a generic swing parts list ( pictures only, no names) and then tells me to make sure the parts for MY swing are included! How on earth would I know what they might be???? Pleas have someone call me, emailing won't help. my number is *** ***-****. I'm not very impressed with Graco's communication avenues... both written and by phone.
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Graco

Customer service issue
Reported by GetHuman-torchlit
Nov 7th, 2018 - 4 mons ago
I have an issue with Graco too
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Seen by 3 customers so far
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GetHuman-torchlit started working on this issue
Nov 7th, 2018 9:29pm