The styrofoam part of my daughter's headrest on her graco extend to fit is cracked I wo...

GetHuman-ecottom's customer service issue with Graco from August 2018

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The issue in GetHuman-ecottom's own words
The styrofoam part of my daughter's headrest on her graco extend to fit is cracked I wouldn't have known but I was taking it apart to wash it and now I'm not sure if it's still safe? Please let me know as soon as possible I really want her to be safe. I'm not sure how it happen other than maybe one of my other kids bumping it getting to the back seat if our minivan since she is still rearfacing. PLEASE HELP! We spend A LOT of time in the car and we love her seat I just want her to be safe!
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Customer service issue
Reported by GetHuman-ecottom
Aug 27th, 2018 - 3 mons ago
I have an issue with Graco too
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Seen by 5 customers so far
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GetHuman-ecottom started working on this issue
Aug 27th 1:57am