The styrofoam part of my daughter's headrest on her graco extend to fit is cracked I wo...

GetHuman-ecottom's customer service issue with Graco from August 2018

5 views
 | 
41 similar
 | 
0 following
Help with my Graco issue
First: share to improve GetHuman-ecottom's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ecottom to get a Graco rep on the line!
Always use the GetHuman Phone tocall Graco. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ecottom may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ecottom's own words
The styrofoam part of my daughter's headrest on her graco extend to fit is cracked I wouldn't have known but I was taking it apart to wash it and now I'm not sure if it's still safe? Please let me know as soon as possible I really want her to be safe. I'm not sure how it happen other than maybe one of my other kids bumping it getting to the back seat if our minivan since she is still rearfacing. PLEASE HELP! We spend A LOT of time in the car and we love her seat I just want her to be safe!
GetHuman-ecottom did not yet indicate what Graco should do to make this right.
I have an issue with Graco too
How GetHuman-ecottom fixed the problem
We are waiting for GetHuman-ecottom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Graco's attention and get better help faster. Tap below to get started.
Having Graco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Graco email you?
This email address isn't valid
Follow this issue
See how GetHuman-ecottom fixes it.
This email address isn't valid

Graco

Customer service issue
Reported by GetHuman-ecottom
Aug 27th, 2018 - 3 mons ago
I have an issue with Graco too
Not resolved
Seen by 5 customers so far
Similar issue to 41 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ecottom started working on this issue
Aug 27th 1:57am