I have been unable to access my account for quite some time. The problem encountered is...

GetHuman-von_bied's Complaint issue with Google from January 2020

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The issue in GetHuman-von_bied's own words
I have been unable to access my account for quite some time. The problem encountered is an error that state," Couldn't find your Google Account." Following the resolution process I have even attempted to re-establish the account, to which I received an error stating, " That username is taken. Try another." Obviously, it is taken...it's mine! Despite my attempts to utilize Google "vaunted" automated resolution options, I have been unsuccessful in resolving the issue as the options provided are either irrelevant to the issue or too generalized. A similar issue occurred with one of my alt-accounts around the same time which was quickly isolated by that ISP's live-support as some sort of corruption with the TID due to an update. There are seemingly no options to received "live" assistance to a somewhat simple support issue, which leads to question whether or not Google's products are as reliable as their reputation once was.

GetHuman-von_bied did not yet indicate what Google should do to make this right.

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Google

Complaint issue
Reported by GetHuman-von_bied
Jan 28th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 37834 others
0 customers following this

Timeline

GetHuman-von_bied started working on this issue
Jan 28th, 2020 3:55pm

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