Google Customer Service Issues

I accidentally set up my email address ([redacted]) as a child account linked to my main account ([redacted]). When I tried to undo this, I ended up deleting the family group and the child account. Now, when I tried to recreate the account with the same email address, the system says the username is already in use. This account is crucial for my school project, as it's linked to my student ID. Please assist me in recovering the account as soon as possible. Thank you.

I recently enabled a second verification security for my phone using a pattern, which I now cannot remember. As a result, my phone has erased itself. When trying to input my password via email, the second verification on my phone is not going through. I need assistance removing the second verification from my Motorola 5. My name is Patricia Vaughn, and I can be reached at [redacted]. I am a Cricket Wireless user. Please, contact me at [redacted] My password for verification purposes is "BeinmySHOES." Thank you.

On August 2, [redacted], I was wrongfully imprisoned, leading to the theft of my iPhone and subsequent loss of access to all my accounts. Despite contacting Google post-release, they have been unable to assist in recovering my account. Meanwhile, I continue to be billed for YouTube/Google services. I am seeking a refund for August, September, October, and November. Unfortunately, my bank cannot stop the charges, as I lack access to the Google account. The email linked to this account is [redacted] For any communication, I have set up a new email under [redacted]

I was woken up at 1:45 a.m. by a notification on my phone alerting me to an email. Normally, this wouldn't disturb me, but I decided to check it out. The email was a receipt from PayPal showing a payment of $[redacted].07 to Google for [redacted] coins in Bubble Shooter2. I am 69 years old, living on Social Security, and although I enjoy playing this game, I would never spend that much money on it. This unauthorized purchase has left my savings depleted and my checking account overdrawn. I have been attempting to request a refund. Your assistance would be greatly appreciated.

My name is Tejas Patil. I have not accessed my account in two years, and it had two-step verification. Unfortunately, my father accidentally deleted my account while using my device (Redmi 4) with the account name [redacted] Upon returning home from abroad and attempting to log in, I discovered that my father had deleted it. I have another linked account, [redacted], and I have been trying to recover my account for a month with no success. Recently, I received an email stating that my account was blocked, containing crucial contact information that I need. If possible, I would greatly appreciate assistance in recovering my account [redacted] Thank you in advance for your help.

I spent 12 hours waiting to change my Google account password. Despite updating it, both Google and BlueStacks are not accepting my new password. BlueStacks is recognizing the email as [redacted] and then claims I don't have access to the account, not allowing me to switch to my email [redacted] as expected.

Yesterday, I experienced difficulty connecting to my play games account on Underworld in the morning. However, last night I was able to successfully connect and play. This morning, I encountered issues connecting to my play games account on Underworld again and was unable to connect. I am frustrated with the inconsistent connectivity. I have been attempting to connect to my play games account for most of the day now. I wonder if there is a way to resolve this connection problem, as it seems like Google might be singling me out by preventing my account from connecting, while others can access their play accounts and play Underworld without delays. Thank you.

I recently lost access to my phone and cannot recall the password for my Google account associated with [redacted] Unable to receive a verification code via text, I attempted to reset the password through my laptop, a recognized device on my Google account. Despite my efforts, the process failed, and Google promised to investigate and respond within 3-5 days, which they have not done yet. I can provide details about the individuals I have emailed and the names of folders in my Gmail to prove ownership, but have been unsuccessful in verifying my identity this way. I seek assistance in resolving this matter promptly.

I downloaded the UFC app on my mobile phone from Google Play Store and subscribed to the $9.99 Fight Pass to watch Fight Nights. Initially, it worked, but after canceling the subscription, it kept deducting $9.99 monthly under UFC.tv London GBPos authorization. In the app, it still prompts me to "sign up" even though I canceled. I contacted my bank, who initiated a dispute on my behalf. Please reach out to me via email to resolve this ongoing deduction issue. I canceled the service due to affordability, and now I cannot use it. Your assistance is appreciated.

I am having difficulty accessing my Google Account and Gmail as I lost my phone, along with all my contacts. When attempting to reset my password, the reset link is being sent to outdated email addresses and phone numbers. I urgently need to update my recovery contact information and remove the old ones associated with my account. The email address I cannot access is [redacted] The last passwords I recall are Pulga61508 and possibly AveMaria2015. My current phone number linked to the account is [redacted], but I have another working phone number [redacted] and email [redacted] The outdated email addresses are [redacted] and [redacted] I believe one of my old phone numbers could be [redacted], but I am uncertain. I am unsure of the account creation dates. Your assistance is greatly appreciated. Thank you. - Mike D.

I've had a Gmail account for years, but I have used Hotmail for 20 years. Recently, Hotmail locked me out, suspecting a security breach when my son accessed it from his phone for restaurant.com coupons. I've been locked out for 2 weeks, filled out forms, and contacted support with no success. I decided to switch to Gmail as my main account. However, Gmail sent an alert about possible account compromise from Korea on the 9th. I want to ensure it's really Gmail support advising me to take action. I'm hesitant to respond until I verify it. Please confirm if the alert is legitimate. My email is lazimimi[at]gmail.com. Thank you for the notice. I hope to avoid another lockout after the hassle of transferring everything to Gmail.

Hello, I received an email some time ago regarding the termination of one of my Youtube accounts. While I have three accounts under the same email address, I actively use only two of them. The third account that was banned was created automatically a few years ago and is not in use. I have not violated any rules related to spam or scams on the banned account since it's not actively used. However, the termination has also blocked my access to the other accounts associated with the same email address that I do use. I've tried contacting Youtube through their "Wrongfully Suspended Form," but I've only received automated responses upholding the termination without any further assistance. I am seeking help to understand what happened and how I can resolve this issue to regain access to my accounts. I would appreciate speaking with a human representative who can provide more personalized assistance. Here is a link to the inactive account that was terminated: [redacted] Any help or guidance on this matter would be greatly appreciated.

I have reported hacked, hijacked, and imposter accounts and provided ID verification. My sister is using my email address [redacted] and creating variations of Gmail and Yahoo accounts linked to my phone. She has installed spyware on it and duplicated another old number on an app. Despite my reports, no action has been taken. I am Michelle Nicole McCune from Davenport, Iowa. My sister, who goes by Angie McCune, Angela Renee, Angela Renee McCune, among others on Facebook, is the hacker. She has been stalking, harassing, threatening, and accessing my online accounts, including PayPal, bank accounts, and medical information. She even threatens my child and has access to personal documents. I suspect she is using my information for illegal activities. She has a record of my passwords and is creating new accounts under my name on Instagram, Twitter, TikTok, etc. I need access to my old accounts restored and for her to be banned from Facebook. She has victimized others as well. I want to create new online profiles for personal, business, and non-profit use with new emails. I am planning to contact Facebook, Yahoo, Instagram, Twitter, TikTok, PayPal, and my banks. I intend to involve law enforcement but need evidence to support my claims as previous incidents were dismissed. I am unable to access medical care or my usual accounts due to her actions. Please assist me in resolving this urgent matter. Thank you.

I have reported hacked, hijacked, and imposter accounts and provided ID verification, but no actions have been taken. I am Michelle Nicole McCune from Davenport, Iowa. The individual causing this issue is my sister who goes by the names Angie McCune, Angela Renee, Angela Renee McCune, among others on Facebook. Despite reporting her, she keeps creating new accounts to stalk, harass, threaten, and steal information from me. She has access to my PayPal, bank accounts, doctor appointments, and medications. She has threatened my child and possesses my identification documents and passwords. She is also using my information to open accounts on various social media platforms. I need help to regain access to my original accounts, stop her from using the service, and gather evidence for law enforcement. I have contacted several companies and will involve the authorities, but I require assistance. Thank you.

I am reaching out as Michelle Nicole McCune from Davenport, Iowa with a serious concern. I have been dealing with hacked, hijacked, and imposter accounts on various platforms, especially Facebook, created by my sister Angie McCune, also known as Angela Renee McCune. She has been engaging in malicious activities such as stalking, harassment, and unauthorized access to my personal information, including my bank accounts and medical records. Despite my efforts to report these issues and provide verification, the situation has not been resolved. I urgently need assistance in reclaiming my old accounts, preventing my sister from using my identity, and gathering evidence to involve law enforcement. She has a history of fraudulent activities using my details and I fear for my safety and privacy. I can be contacted via email at [redacted] or [redacted], and by phone at [redacted] or [redacted]. Any help in this matter would be greatly appreciated.

I have reported hacked, hijacked, and imposter accounts and provided ID verification. Despite this, no action has been taken. I am Michelle Nicole McCune from Davenport, Iowa. The individual responsible is my sister, who uses various names like Angie McCune, Angela Renee, and Angela Renee McCune on Facebook. She has been creating and deleting accounts, harassing me, stealing information, and gaining unauthorized access to my personal details such as PayPal and bank accounts. She has even threatened my child, possesses copies of my identification documents, and knows sensitive security information. Despite my continuous reports, the issue persists, and she has expanded her unauthorized access to accounts on various platforms. I am seeking assistance to regain control of my accounts and for her to be prohibited from using these services. I believe law enforcement should be involved, but I require evidence to proceed. Additionally, she has stolen my photos and information to potentially engage in criminal activities. I also discovered important documents within her possession. I can be contacted at [redacted] or [redacted]. Please assist me in resolving this matter. Thank you.

Google has locked me out of the [redacted] account, claiming it may not belong to me. This account holds important information regarding disruptive incidents involving a troublesome neighbor. I have provided an alternate email address, [redacted], which I have used for many years. The data withheld by Google is crucial for an ongoing court case against the neighbor and the landlord. Despite sending numerous emails to Google explaining the situation, my access has been blocked for nearly a week. I even mentioned the account was created under the neighbor's name, Jeff B. I plan to express my frustration with Google's hindrance in court and have informed Ottawa's city solicitor of their actions. I am even considering legal action against Google. Google, please unlock my account promptly so I can proceed with this urgent matter.

I am unable to afford $5 for calls or texts at the moment. I have been trying to get assistance with my account that was changed by my ex about 4 years ago. The original email was [redacted], which was used for my Facebook. It was changed to [redacted] I have been struggling to recover my photos for years with no success. I hope there is another way you can help me without having to send money to a site. I can provide verification of my identity through the police or a judge if necessary. The email [redacted] is still mine, but it was compromised by my ex to hurt me. I am unsure if there is any way to retrieve my lost pictures. Your guidance on this matter would be greatly appreciated. Thank you for your understanding as I regret trusting my ex with my phone.

I'm currently using my phone due to physical limitations, hence I'm unable to access my main computer. I'm reaching out regarding my Gmail account, [redacted], which is no longer working. This has caused confusion and inconvenience. My previous email had similar casing: [redacted], but I believe they are distinct. I prefer to retain [redacted] and seek assistance in resolving the issue rather than changing it. I lack expertise in technical jargon and require patient guidance to restore my long-standing email account. Any help in understanding and rectifying the situation would be greatly valued. Thank you.

Hello, I am reaching out for assistance in transferring all events from my university Google Calendar ([redacted]) to my personal Google Calendar ([redacted]). Over the past four years, I have been managing events on my university account, and with my graduation approaching, I would like to consolidate all events onto my personal account as my university email will soon be deactivated. Any guidance or support on how to achieve this would be greatly appreciated. Thank you. Best regards, Mariana