My Google account was recently disabled (I assume it was a mistake, as it said my birth...

GetHuman3797271's customer service issue with Google from October 2019

Help with my Google issue
The issue in GetHuman3797271's own words
My Google account was recently disabled (I assume it was a mistake, as it said my birthday indicated I was underage and could not use google services without parental consent. I’m an adult living with my fianc* in our own home, I do not NEED parental consent, nor is this reasonable to state since I’ve had this account for over five years.)**I checked YouTube after the situation was fixed only to find that ALL of my playlists are gone. All of the videos I had saved, all of it, GONE. I can assume this is because of my account being disabled, but it infuriates me that this happened suddenly without any prior notice. Especially since my date of birth has shown I am old enough to use google on my own. I want my playlists back, I had many videos I enjoyed watching saved onto those playlists and I want Youtube to replace them.

GetHuman3797271 did not yet indicate what Google should do to make this right.

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My Google Account was disabled?My Google account delete by mistake*Recovery my Google accountMy google account was deleted *By mistake!!
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Google

Customer service issue
Reported by GetHuman3797271
Oct 20th, 2019 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 108534 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman3797271 started working on this issue
Oct 20th, 2019 10:23pm
GetHuman3797271 confirmed the issue is fixed. Hooray!
Oct 24th, 2019 4:39am

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