Google Fi compatibility with Note ***

GetHuman-reammd's Complaint issue with Google from October 2019

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The issue in GetHuman-reammd's own words
Get service with Google Fi ... Asked support for network issues with my google fi and customer support insisted that my phone (Note ***) is not compatible with google fi. Basically no data, unable to make calls and no text. The support agent even sent a link of compatible devices, but the Note *** was on the list he sent, and my phone IS compatible. The agent continued on ahead and was willing to help me cancel this subscription of service that I really wanted. Long story short, I figured out the issue myself after a few days of searching the web and got it to work (was only a few clicks on the phone to fix **). So IT IS POSSIBLE TO ACTIVATE GOOGLE FI OUTSIDE THE US WITH A GALAXY NOTE ***
They insisted that my device is not compatible and even sent me a link of what devices are compatible. But my device WAS ON the list they sent.
Resolved it personally. Hopefully the support agent doesn't continue to try to get rid of customers due to his laziness to help
Stayed with the service. Not quitting the company for * really bad support agent
Fixed. A lot of searching led me to a fix. It's just annoying to know that it takes less than a minute to fix my issue.
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Google

Google Fi
Complaint issue
Reported by GetHuman-reammd
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 108129 others
0 customers following this

Timeline

GetHuman-reammd started working on this issue
Oct 18th, 2019 11:43pm
GetHuman-reammd indicated the issue is not fixed yet.
Oct 22nd, 2019 3:05am
GetHuman-reammd indicated the issue is not fixed yet.
Oct 22nd, 2019 8:55am
GetHuman-reammd indicated the issue is not fixed yet.
Oct 23rd, 2019 9:34am

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