I am now locked out of my main google account: jessicawoods****- because i had accident...

GetHuman2962477's Recover Account issue with Google from May 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2962477's own words
I am now locked out of my main google account: jessicawoods****- because i had accidentally removed it off of my samsung phone and then when i tried to log back in i couldn't remember the password bc i had changed it a few weeks ago and it had automatically stored it since then and i wasn't able to remember it to get back in. I thought i did remember it but apparently not, maybe im like one letter or capital off or something. Ive been trying to get back in since yesterday and i keep having failed attempts and now nothing is working and its saying too many failed attempts. The original time i went in and did the forgot password option, when it said it was sending me a verification text code -that never sent. I kept asking it to resend and it would go thru the steps of doing it but nothing ever came thru to my phone. I think something may have been changed with my security preferences when i accidentally removed that main google account from my phone which messed everything up! So they asked me about when i started the account and i cant remember! I went back to my old yahoo account that was created before my main google account to see if i could find a date i first emailed to it and found oct **** but when i tried that date just now it won't work. Previous to this i had just been guessing when that date was. I think its super locked now and needs a person to unlock it. I am desperate to get my google account back, i have job interviews and follow up emails i NEED to respond to, my livelihood depends on it and things for my children for their school! Please help me! I am google one member too!!!! The account is jessicawoods****. I also have *****@***.com and *****@***.com as other emails to send things to me but my main one is the jessicawoods**** and everything in my phone is saved to this! Please help me! Can you call me if possible? *** *** ****

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Google

Recover Account issue
Reported by GetHuman2962477
May 21st, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 70091 others
0 customers following this

Timeline

GetHuman2962477 started working on this issue
May 21st, 2019 11:02pm
GetHuman2962477 indicated the issue is not fixed yet.
May 22nd, 2019 3:34am