There are two people who have "stolen" my gmail account. I thought that was impossible...

GetHuman-trwbrdg's Recover Account issue with Google from May 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-trwbrdg's own words
There are two people who have "stolen" my gmail account. I thought that was impossible, but I have heard that more than two parties can sign up for gmail and be approved even though they should not be. On the one of the parties, I have their name and address. On the other one I just have a first name. I have all sorts of problems with being logged out on some of my devices and unusual unexplainable problems. I even have emails from Google that someone is trying to use my email and that I should change all my passwords. I also think it is an extreme breach of my security that you will allow this all to happen. I no longer use gmail, but I need to keep it open for my Google Fiber Internet*HD. It would be a great inconvenience for me to switch ISPs just to solve all this. I would be open to changing my gmail address to another one since I have changed my contact on **% of my contacts to another email address. The problem there is losing data on gmail that I don't relish trying to recover. Since Google has created this mess, I would appreciate your coming up with a way to get it fixed.*The address is *****@***.com.

GetHuman-trwbrdg did not yet indicate what Google should do to make this right.

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Google

Recover Account issue
Reported by GetHuman-trwbrdg
May 18th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 69171 others
0 customers following this

Timeline

GetHuman-trwbrdg started working on this issue
May 18th, 2019 6:54pm
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 18th, 2019 11:21pm
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 18th, 2019 11:24pm
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 18th, 2019 11:27pm
GetHuman-trwbrdg confirmed the issue is fixed. Hooray!
May 19th, 2019 10:18pm
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 19th, 2019 10:25pm
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 20th, 2019 1:50am
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 20th, 2019 1:52am
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 21st, 2019 7:56pm
GetHuman-trwbrdg indicated the issue is not fixed yet.
May 21st, 2019 7:58pm

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