I can't get into my saved passwords--the password is never right, no matter how often it's changed.

GetHuman-starll's Technical Support issue with Google from May 2019

Help with my Google issue
The issue in GetHuman-starll's own words
Get into the saved password area to see saved passwords, but I'm never shown anything but ............ dots. ... My Google account has my .gmail address as my official login ID. But when I try to get into the sync area to try to see my passwords, it seems that my recovery email (comcast.net) is the one that automatically populates. Therefore, no matter how many times I change my password for, supposedly, my Google Login, it's never right when I try to get my saved passwords. So I change it again. And again. And again. And again. HELP!!!
It's especially frustrating because after spending over an hour trying to go from place to INTERMINABLE place on your website, I could never find out how to fix my problem.
I need someone to take my problem seriously, and find a way to help--through my Gmail to me if nothing else! You offer $paid$ help from elsewhere? Give me a break, $billion-dollar$ company !!!
I've been a customer for years. What I expect from a $billion-dollar$ company is some actual help from a live human, not an endless go-round of useless information.
Everything, and it's put me into an endless cycle of repeat "Help Topics" that don't HELP!
How GetHuman-starll fixed the problem
i don't know--it just worked all of a sudden
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Technical Support issue
Reported by GetHuman-starll
May 17th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 68875 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-starll started working on this issue
May 17th, 2019 8:56pm
GetHuman-starll indicated the issue is not fixed yet.
May 17th, 2019 8:57pm
GetHuman-starll indicated the issue is not fixed yet.
May 17th, 2019 8:57pm
GetHuman-starll confirmed the issue is fixed. Hooray!
May 19th, 2019 1:00am

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