I am trying to speak to someone, or have a meeting, to try to get a reimbursement for $*****cdn. ... These details are up to date, every time I open this up. I have sent every department my information and not one person, a live person, not a person that has left issues that might be in my category. I don't understand why someone, and I mean the vp manager of accounts and the Google Play cards. You people don't seem to realize, that I am a senior who has total lost all of her money. I can't pay for one single bill. I know what your thinking, a senior, we know all about them, they should know better. Well I can tell you that these guys are smooth, and I bet some of you would be caught in the same situation that I'm in. I thought Google was better than the other companies, but I have never got such a run-around as I have with Google. And each time I receive another email saying that our will only be contacting me another * times. I honestly don't think that among this maze of we will help, I don't think any of you are real. You have set some questions that you think will solve the problem without actually taking the time to respond in a real live person.
This was especially frustrating because I went around in circles to the same departments over and over. There isn't a phone number for customer service and you actually speak to a real person.
I would like to speak to someone that can actually help me (a live person with phone number) and has the authority to process my information. How do I want this resolved, read my information, it may be dated, but there is nothing to change, and I have sent it to at least * different departments. How I would like int resolved, by reimbursing me for my loss ($**** CDN).
I actually expected someone to contact me, or email me with a phone number and a contact person
There is absolutely nothing else that I haven't already tried. This requires a face to face, or a phone call to see what your CEO would have decided.