Hi, I have a Bed and Breakfast called Parsons House, Hartington, Derbyshire, UK. There...

GetHuman2604987's customer service issue with Google from March 2019

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The issue in GetHuman2604987's own words
Hi, I have a Bed and Breakfast called Parsons House, Hartington, Derbyshire, UK. There are various listings from mouseprice.com regarding its sale. I have emailed the vendor*estate agent several times to have it taken down but to no avail. Could you remove the listing as the property is not for sale, and has not been so for several years. This is very bad for business as you can *appreciate. You may be able to advise me on another matter regarding the above property we have one bad review on Tripadvisor out of *** reviews.Because prospective guests search reviews, therefore the one bad review we have has ended up on page * of a google search for the above property.We have an overall rating of * stars from Tripadvisor but you wouldn't know it from a google search. The review in question is from **** and is hardly relevant now. I am in communication with Tripadvisor regarding this but could you let me know what procedure I have to follow in order to get it removed from a Google search page once Tripadvisor has removed the review. Many thanks,David.

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Google

Customer service issue
Reported by GetHuman2604987
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 52961 others
0 customers following this

Timeline

GetHuman2604987 started working on this issue
Mar 27th, 2019 4:58pm