Unfortunately, I keep running into glitches. I have reported and written to you before...

GetHuman2474195's customer service issue with Google from March 2019

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The issue in GetHuman2474195's own words
Unfortunately, I keep running into glitches. I have reported and written to you before concerning various issues. Seems to me that an effort in compassion and graciousness should've been made expeditiously. It seems as if I am Beta Testing. If so, allow me to use a new smart phone, laptop, tablet, watch, etc. I would even agree to allow you (as if you don't already) to track my activities online. Something like the Nielsen's app. Thanks in advance for some sort of "graciousness." In Drive, I went under Settings and clicked on: Documents cache Clear cache: Remove all cached documents. At that time I received a message stating, "*Sorry! Drive has stopped unexpectedly. Report this issue to help us determine what went wrong." Thanks in advance, for your prompt assistance and consideration in this matter.
GetHuman2474195 did not yet indicate what Google should do to make this right.
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Google

Customer service issue
Reported by GetHuman2474195
Mar 13th, 2019 - 5 mons ago
I have an issue with Google too
Not resolved
Seen by 22 customers so far
Similar issue to 49269 others
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Timeline
GetHuman2474195 started working on this issue
Mar 13th 6:32pm