On Jan **, **** I had a computer issue and was told to purchase a $***.** Google Play C...

GetHuman2463317's customer service issue with Google from March 2019

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The issue in GetHuman2463317's own words
On Jan **, **** I had a computer issue and was told to purchase a $***.** Google Play Card to cover the cost of a software product that was needed for the repair. After many phone calls from the Computer Service Company about the status of my card purchase I became suspicious and called the company number from my previous computer repair. It was at that point that I found out that the company that had called me WAS NOT the company that I had previously dealt with even though they insisted they were. My Original Company told me that this FAKE Company was Scamming people using the legitimate company's name. I immediately stopped communicating with the FAKE company. I DID NOT use the Google Play card and DI NOT provide them with the numbers on the back of the card as they had requested. **I Now have a $***.** Google Play Card that I have no use for and need to find out how I can get a refund. I am a ** year old man, with Social Security as my only source of income, and need this money for my day-to-day living expenses. Please provide contact information as to how to proceed with this request. Thank you. in advance, for your assistance and consideration for this request.*Regards,*John D. Vandiver**** Dusseldorf Drive*Fayetteville, OH *****
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Customer service issue
Reported by GetHuman2463317
Mar 12th, 2019 - 5 mons ago
I have an issue with Google too
Not resolved
Seen by 11 customers so far
Similar issue to 48973 others
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GetHuman2463317 started working on this issue
Mar 12th 6:27pm
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Mar 12th 6:36pm