I spoke with Google last Friday and was advised this was a problem with Squarespace. S...
GetHuman-seelscla's customer service issue with Google from March 2019
Help with my Google issue
First: share to improve GetHuman-seelscla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-seelscla's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-seelscla will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-seelscla can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-seelscla may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-seelscla's own words
I spoke with Google last Friday and was advised this was a problem with Squarespace. Squarespace advised the problem lay with you (they have reportedly made contact with you regarding this matter). Recently, I purchased Gsuite through Squarespace. I paid upfront (hence no *-week trial period). My problem is that I am unable to send a mass email - not only can I not send an email to ****-addressees (the principal reason I bought the product) but I cannot even send to less than ***-recipients (something I should be able to do from a standard gmail email address). I suspect there is something fundamentally wrong - info@mskphysiotherapyexcellence. My business is losing money owning to this and I desperately need this to be rectified. PLEASE PLEASE help**Thanks**Cheers**Ian
GetHuman-seelscla did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-seelscla fixed the problem
We are waiting for GetHuman-seelscla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.