Today I had to get a new phone when I went to the Apple store and bought the phone my o...

GetHuman2323539's customer service issue with Google from February 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2323539's own words
Today I had to get a new phone when I went to the Apple store and bought the phone my other phone got traded in so when I traded it in everything got transferred to my new phone which I thought my password would be I guess and so when I try to sign into my Google it was it wasn’t signed in and I couldn’t remember the password because I never put it on my other phone so when I try to recover it it didn’t have enough information and the only way that I could recover it is if I had the same number I don’t have the same number because I had to switch companies because boost didn’t except the phone i had bought at the apple store So when I had to switch numbers there’s no way that I can get my account information because the number that’s on the account is the number that I no longer have
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Google

Customer service issue
Reported by GetHuman2323539
Feb 28th, 2019 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 45540 others
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Timeline
GetHuman2323539 started working on this issue
Feb 28th 4:38am