After * full days and many hours on the phone trying to reach someone at Google I have...
GetHuman2318156's customer service issue with Google from February 2019
Help with my Google issue
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Before contacting them, items GetHuman2318156 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2318156's own words
After * full days and many hours on the phone trying to reach someone at Google I have wasted many valuable work hours because I cannot get into my Google account. During the verification process I get an error when it tries to authenticate thru my email address which is a valid "gmail" address. I keep getting a red notification under the input window that says "try again with a valid email address. The problem started approx. a week ago when Google asked me to set up a * step verification. Initially my o*Phone number was used in step one and a code was sent there. The code took me to the next window requiring the code sent in an email at my google gmail email address. However I keep getting the error above to use a "valid" email address. This is causing many problems on my desktop, iPhone & iPad. It is extremely hard to reach anyone for help.
GetHuman2318156 did not yet indicate what Google should do to make this right.
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