My google account (*****@***.com) has been hacked and I cant get into it, they've chang...

GetHuman-iwixom's customer service issue with Google from January 2019

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The issue in GetHuman-iwixom's own words
My google account (*****@***.com) has been hacked and I cant get into it, they've changed everything my recoverys my phone number etc. I had this account since like September of **** August-ish and the person has taken the whole email from me. I've tried trying to get my account back with the recovery thing on google and it says denied. But im able to provide all the previous details the passwords of my knowledge that I have had on the account the best I can. I also can provide the network provider when I made the account unless I did it on my phone. The passwords were, ( Mom********, Zoey********, Zoe********, Mom*****. That's all I can remember. I know I had a email in there from September **th **** from jagex*runescape if that helps. My internet provider is CenturyLink and im sure he doesn't have the same provider from me. I live in Utah Salt lake city*Layton when ever I used the authenticator it would say salt lake city but I am in Layton Utah. My address is **** Reid Ave Layton Utah *****. My paypal is also connected to that email (*****@***.com) so I really need this back. My paypal name is "ISC Braxyy" and I can still log into it as I used a different password but I really don't want him to end up taking over that to. I have been struggling trying to get this account back for atleast a month now. Like I even have my paypal activity if that helps. Jan **, **** **:**:** AM MST " You paid $**.** to Jagex Limited" Invoice id- GPqKu*EUrGA*Dq**AmVEgM*transaction id- *YX***************Received $**.** from glenda trayah which she also lives in the same house as me!!! My first ever phone number on this email was ***-***-**** please check all of this I am the real owner pelase please check! I still have access to this phone to. My recovery email was *****@***.com or to please check that to!!!!! The email also has a lot of spam to lol like *** idk if that helps but im just trying my hardest to let yall know I need my email back. Had this account for over a year.

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Google

Customer service issue
Reported by GetHuman-iwixom
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 37681 others
0 customers following this

Timeline

GetHuman-iwixom started working on this issue
Jan 31st, 2019 6:53pm