My mail was left open on my Android - I then used pc and sent a mail - It thinks that s...

GetHuman-ditatter's customer service issue with Google from January 2019

1 view
 | 
31033 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-ditatter's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ditatter's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ditatter will want to follow the link below to head to their help center. We will check on GetHuman-ditatter later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ditatter may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-ditatter's own words
My mail was left open on my Android - I then used pc and sent a mail - It thinks that someone is hacking into my account! I cannot do anything as its stuck on the Imap message! I am unable to use the correct email on Imap - but the message will not let the screen give access. - keeps suggesting someone else has my password and I cannot change it! It will not let me. My password is correct.It will not let me change it! *Having spent many minutes on various phone numbers across to the US I would appreciate knowing how to remedy this. NO-One knows my passwords as I live alone.*Can you please help me with this - I will leave you my mail address but doubt it will be seen due to Imap blockage. *The Imap message blocks it!*Diane Tattersall Reid**ps You can try reaching me on hotmail? *****@***.com
GetHuman-ditatter did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-ditatter fixed the problem
We are waiting for GetHuman-ditatter to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-ditatter fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-ditatter
Jan 9th, 2019 - a mon ago
I have an issue with Google too
Not resolved
Seen by 1 customer so far
Similar issue to 31033 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ditatter started working on this issue
Jan 9th 2:31am