Google made a serious mistake and are now wanting me to pay them several hundred dollars to 'fix' it. Get with the program, Google.
GetHuman-zinnmark's customer service issue with Google from November 2018
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The issue in GetHuman-zinnmark's own words
Trying to get hold of google is like trying to paint the Golden Gate Bridge with a watercolor brush. Their one-way communications are exercises in futility. ... Voice the issue clearly? Are you joking or seriously out of touch? **See this: Your Google Ads account was cancelled due to no spend**Your Google Ads account ***-***-**** was automatically cancelled on ********, as it has not spent for over ** months.**I have not had a google adwords account for * years or more. I had nothing to advertise. I have been in a graduate program for * years now and stopped all business activity in ****. I stopped all adwords well before that because I SHUT DOWN MY BUSINESS IN ****. You are mistaken.**I do not know why you are billing me and cancelling a non-existent account and again, will not speculate. All I can say is that Ad-Words is about the last place I would spend the minuscule amount of money I have and have had for the past ** years.**If you really want to speak with me, you can email me at *****@***.com or the email below.
I am not frustrated. I am angry. There is a difference. Google needs to resolve this and I cannot pay them a dime, especially for something I did not order.
I CANNOT PAY YOU, GOOGLE, AND EVEN IF I COULD, I WOULD NOT. THIS IS NOT MY ACCOUNT. AGAIN, I HAVE NOT USED ADWORDS FOR AT LEAST * YEARS OR MORE. GOOGLE NEEDS TO WITHDRAW THEIR BILLING EFFORTS TO ME.
ARE YOU KIDDING? REALLY?? Google is all about one-way communication--they tell the customers, and the customoers 'do.' There are no remedies for situations like this.
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