I am trying to log into my google account to change my email's password on my work PC...

GetHuman1648067's customer service issue with Google from November 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1648067's own words
I am trying to log into my google account to change my email's password on my work PC. I am currently logged into this email on my phone. I saw that someone was using my email address to online gamble and I want to change my password. My last password was saved in my phone notes as Soccer***** - and my phone number that is linked to my account is now my old number. I made this account in August of ****. My back up email is *****@***.com but that is a very old email address I used as a teen ager and I cannot remember the password. I feel helpless and can not find a way to change my password, as I do not want someone using my name or email to gamble or any thing else that would mess me up financially. I am providing my work email address, this is the last resort I'm not sure what else to do.
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Customer service issue
Reported by GetHuman1648067
Nov 28th, 2018 - 9 mons ago
I have an issue with Google too
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Seen by 3 customers so far
Similar issue to 19408 others
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Timeline
GetHuman1648067 started working on this issue
Nov 28th, 2018 8:22pm