Hi, I'm trying to access my brother's phone he's created many google accounts and passw...

GetHuman-beccadea's customer service issue with Google from November 2018

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The issue in GetHuman-beccadea's own words
Hi, I'm trying to access my brother's phone he's created many google accounts and passwords, none of which he can remember. Family link was set up on his phone, which his account was then deleted from and then that particular gmail was deleted completely. I have reset his phone to factory settings, but whenever I try to set it up again it keeps asking me for previous google accounts that were synced with the phone and what passwords were used. I've also tried the verification code method which and created a new password, which still never let me sign in. I'm not bothered about having the google accounts I just need away to have them all deleted and not connected to this phone to allow me to have access to the phone.
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Customer service issue
Reported by GetHuman-beccadea
Nov 14th, 2018 - 10 mons ago
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GetHuman-beccadea started working on this issue
Nov 14th, 2018 10:05pm