Google Renderwiso debited money from my account without my permission or consent. I feel robbed and would like an immediate solution and attention to this problem

GetHuman-marshmat's customer service issue with Google from November 2018

167 views | 15631 similar | 0 following
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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marshmat will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-marshmat can let us know if they help or not.
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Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-marshmat's own words
My account has been debited with INR *** on **th November. And this is the corresponding message I received from my bank is :*Dear Customer, A*c XX*** debited with Rs.***.** Info:GOOGLE Renderwiso Cur Bal: Rs.****.**. If not done by you, please call toll free ************This payment was not done by me. I've called up the bank inquiring about my missing money and they said it's deducted by Google. But I have not given my card details to any Google apps. My card is saved in the Google play store and I've removed it as soon as I noticed my money was missing. Please see into this matter. Any further details required please do mail me
The amount that was deducted was required for me to make an urgent purchase. Before I could make the purchase the following message showed up :*Dear Customer, A*c XX*** debited with Rs.***.** Info:GOOGLE Renderwiso Cur Bal: Rs.****.**. If not done by you, please call toll free ***********
By refunding the amount that was deducted by Google from my account
I expect an interest shown in this problem as others face the similar issue
I've been behind this for an hour as I needed this amount as well as my balance to make a purchase
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Google

Customer service issue
Reported by GetHuman-marshmat
Nov 11th, 2018 - 3 years ago
Fixed
Seen by 167 customers so far
Similar issue to 15631 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-marshmat started working on this issue
Nov 11th, 2018 2:49pm
GetHuman-marshmat indicated the issue is not fixed yet.
Nov 11th, 2018 2:52pm

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