Im having problems recovering my GMAIL account. I know the EMAIL, and have a decent mem...

GetHuman-kylejaco's customer service issue with Google from October 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-kylejaco's own words
Im having problems recovering my GMAIL account. I know the EMAIL, and have a decent memory as to what my PASSWORDS have been. No matter what password ive typed in it does not work. Ive tried the recovery process. I DONT HAVE ACCESS TO THE NUMBER on file because I bought a NEW phone. I know the number but It isn't activated. I HAVE ACCESS TO MY RECOVERY EMAIL address and have used it several times trying to reset password to get access. FAILING in every attempt I'm lost for words other than being able to PROVE more details to show its my account. I cant recover with a text or call with the phone number because it isnt activated, I do however have my recovery email but apparently that isnt enough. I would like for this to be resolved because this is a very important account to me because ive actually purchased products with this email. Contact me.

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Customer service issue
Reported by GetHuman-kylejaco
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10875 others
0 customers following this


GetHuman-kylejaco started working on this issue
Oct 15th, 2018 11:47am

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