Im having problems recovering my GMAIL account. I know the EMAIL, and have a decent mem...

GetHuman-kylejaco's customer service issue with Google from October 2018

10875 similar
0 following
Help with my Google issue
First: share to improve GetHuman-kylejaco's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kylejaco's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kylejaco will want to follow the link below to head to their help center. We will check on GetHuman-kylejaco later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kylejaco may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-kylejaco's own words
Im having problems recovering my GMAIL account. I know the EMAIL, and have a decent memory as to what my PASSWORDS have been. No matter what password ive typed in it does not work. Ive tried the recovery process. I DONT HAVE ACCESS TO THE NUMBER on file because I bought a NEW phone. I know the number but It isn't activated. I HAVE ACCESS TO MY RECOVERY EMAIL address and have used it several times trying to reset password to get access. FAILING in every attempt I'm lost for words other than being able to PROVE more details to show its my account. I cant recover with a text or call with the phone number because it isnt activated, I do however have my recovery email but apparently that isnt enough. I would like for this to be resolved because this is a very important account to me because ive actually purchased products with this email. Contact me.
GetHuman-kylejaco did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-kylejaco fixed the problem
We are waiting for GetHuman-kylejaco to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-kylejaco fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kylejaco
Oct 15th, 2018 - 2 mons ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 10875 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kylejaco started working on this issue
Oct 15th 11:47am