It's simple: I just want my account back! I have tried so many times to get it through...

GetHuman-hattchet's customer service issue with Google from October 2018

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The issue in GetHuman-hattchet's own words
It's simple: I just want my account back! I have tried so many times to get it through your online recovery's and after an hour or two to be denied. I have alot of info in my original account I need. Some can't be replaced and no other copies. My account was hacked over a year ago and a rep of Google notified me that they had froze it and they would find out how much personal info they had gotten. They froze it for appox. * weeks and then when they finally released it they had me change the password. I would just like to recover it. I have an I'd and also know the original password. But I help run a plumbing company. And there are important photos on the account that we need to present in a claims case. This could save the company and is very important to the case. If you could please let me know what to do I would greatly appreciate it. In this case time is of the essence! Thank you , Joseph M Alexander
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Customer service issue
Reported by GetHuman-hattchet
Oct 14th, 2018 - 2 mons ago
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GetHuman-hattchet started working on this issue
Oct 14th 4:35pm