It's simple: I just want my account back! I have tried so many times to get it through...
GetHuman-hattchet's customer service issue with Google from October 2018
5 views | 10803 similar | 0 following
Help with my Google issue
First: share to improve GetHuman-hattchet's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hattchet's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hattchet will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hattchet can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-hattchet may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-hattchet's own words
It's simple: I just want my account back! I have tried so many times to get it through your online recovery's and after an hour or two to be denied. I have alot of info in my original account I need. Some can't be replaced and no other copies. My account was hacked over a year ago and a rep of Google notified me that they had froze it and they would find out how much personal info they had gotten. They froze it for appox. * weeks and then when they finally released it they had me change the password. I would just like to recover it. I have an I'd and also know the original password. But I help run a plumbing company. And there are important photos on the account that we need to present in a claims case. This could save the company and is very important to the case. If you could please let me know what to do I would greatly appreciate it. In this case time is of the essence! Thank you , Joseph M Alexander
GetHuman-hattchet did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-hattchet fixed the problem
We are waiting for GetHuman-hattchet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hattchet fixes it.
This email address isn't valid
Google
Customer service issue
Reported by GetHuman-hattchet
Oct 14th, 2018 - 4 years ago
I have an issue with Google too
Not resolved
Seen by 5 customers so far
Similar issue to 10803 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hattchet started working on this issue
Oct 14th, 2018 4:35pm
Setup Your New Home Easily
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies