this is the situation i had and still am experianing having a problom with.*my question...

GetHuman1317065's customer service issue with Google from October 2018

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The issue in GetHuman1317065's own words
this is the situation i had and still am experianing having a problom with.*my question for google is why did i have to have a back up email set up to reset my password.I ask this because even after my cell phone had been stolen and when i tried to log on using google find my phone i learned from who ever stole my phone had changed my google password somehow.so now i could not not use google to find my phone.i could not log on to one of my most important play store app to call some very important contacts from just one google play store app called keep contacts. when i used my back up email to change back my password i learned that google could only sed me a link for the password reset but after that attempt google could not verify that my back up email to my password chnge was stil me so i could get logged bsck in yeah thats right google fucked me twice in one day allowing a hacker to steal my account so i could not thrck a stolen phone flaw is the google system somehow broken into and then my back up email to chnange beck my password kept me loged out with not having any ability to log back in this google acccount was a made up account name that i use and do not choose to associate my reall name tooo stolen phone stolen accout stolen contacts credit names stolen free link from google accoutn f u google employees and a b igger f u all chir people to cuntinue with out fixing this way to allow thieves work within you co.way to go google tesm u **** assses
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Google

Customer service issue
Reported by GetHuman1317065
Oct 11th, 2018 - a mon ago
I have an issue with Google too
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GetHuman1317065 started working on this issue
Oct 11th 3:51am