I had to use a 'new' gmail address on my cell phone, just to access a few important pho...

GetHuman1259577's customer service issue with Google from October 2018

Help with my Google issue
The issue in GetHuman1259577's own words
I had to use a 'new' gmail address on my cell phone, just to access a few important photos. i have a welfare Obama cellphone that i do not want to use. Mainly, I don't want to pay for internet cell-access. i want to discontinue the Google-to-cell phone connection. i use my home*work PC for internet access. help me with this *-day old mess. I WILL NOT BE PAYING FOR CELL PHONE internet access. Those photos were of a citizen*police necessity. Do reply, for reasons of necessary and proper business activity. Thank You

GetHuman1259577 did not yet indicate what Google should do to make this right.

How GetHuman1259577 fixed the problem
Call up the cell phone service provider, and ask about this so-called problem that I had. Turns out that a lot of simple Google functions (by cell phone) are not 'charged' a fee. Sooo ... the customer (me) could use a USB port on my head to input better info (ha-ha) with a computer-to-brain hook-up. Also, I do know that some people have the same problem. We are still only human. That's the story, for now.
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Google

Customer service issue
Reported by GetHuman1259577
Oct 4th, 2018 - 2 years ago
Fixed
GetHuman1259577 shared how to fix
Seen by 10 customers so far
Similar issue to 9552 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman1259577 started working on this issue
Oct 4th, 2018 12:45am
GetHuman1259577 confirmed the issue is fixed. Hooray!
Oct 4th, 2018 2:15am