I can't change my password on one of my accounts. I have important information on there...

GetHuman-karlymeg's customer service issue with Google from August 2018

5 views | 5376 similar | 0 following
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The issue in GetHuman-karlymeg's own words
I can't change my password on one of my accounts. I have important information on there and if i can't get on to my account you will have an angry user. You need to let me change my password. The gmail i can't get on is *****@***.com *I need to change the password to that email. I already did the questions stuff but, it wont let me change it still. Im sorry that i cant remember the month and year that i made this account. Just so you know you shouldn't do that because no one is gonna remember. Why don't you be smart. And let us pick our own questions so we won't have this problem again. The email again is *****@***.com. Is the one I can't get on and I need to change the god **** password.

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Google

Customer service issue
Reported by GetHuman-karlymeg
Aug 19th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 5376 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-karlymeg started working on this issue
Aug 19th, 2018 8:51pm
GetHuman-karlymeg indicated the issue is not fixed yet.
Aug 21st, 2018 6:35am
GetHuman-karlymeg indicated the issue is not fixed yet.
Aug 21st, 2018 6:37am

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