So here’s the issue. I have been getting charged for a game that I have downloaded and...
GetHuman-teatutah's Refund or Suspicious Charges issue with Google Play from December 2019
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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-teatutah's own words
So here’s the issue. I have been getting charged for a game that I have downloaded and I haven’t been making any purchases. They have been just taking money out of my account every week and I didn’t notice until yesterday when I decided to see why money was missing out of my account. I’ve also had a look at my google play account purchases and have seen a heap of purchases that I did not make ! When I requested a refund for all the money that has been taken out of my account they said it was not in their policy to do so. Over $*** has been taken out of my account since the **********. I want my money back I don’t no what you can do but this is really not acceptable! I have not made any of these purchases, they have taken money out of my partners account too before and she got a refund back not for all of it but some of it , and I don’t know how they managed to get my bank account again because I removed it ages ago from google play. And just yesterday on Christmas Day I saw that it was back on my google play and money has been getting taken out !
GetHuman-teatutah did not yet indicate what Google Play should do to make this right.
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