This same happens now second time with the movie I rented. The movie doesn't download o...

GetHuman-eeturep's Refund or Suspicious Charges issue with Google Play from December 2019

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-eeturep's own words
This same happens now second time with the movie I rented. The movie doesn't download or it cuts after few minutes reporting code *** most often. I don't remember the other codes it reported with the last movie. I've setup TV again and tried with * different WLAN connections. In Google's web page it is internet connection related problem but can't be as those several re-installations and fast (***Mbps) internet connection as we do in Finland. First rented movie Harry Potter *st worked well, lot of problems with *rd one and now it won't start even dowloading with *th so...................................................feels crazy how your TECH doesn't work as you are selling those movies and there are no problems with other providers as HBO, Netflix etc. I'm kindly asking some explanation for this? My account is under my email I've asked to contact me.

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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman-eeturep
Dec 12th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 16002 others
0 customers following this

Timeline

GetHuman-eeturep started working on this issue
Dec 12th, 2019 7:32pm