I made purchases on a game and it was removed from the store due to copyright infringem...

GetHuman-jakesieg's Refund or Suspicious Charges issue with Google Play from December 2019

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-jakesieg's own words
I made purchases on a game and it was removed from the store due to copyright infringement. I've been told I could get a refund as the game has stopped working and I get no reply from the developers. The game is Dragon Adventure AFK. I'm pretty ashamed of how much I spent on a game that completely scammed me. Please refund me! I feel very scammed. Thank you for your time and I've given my contact email below.

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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman-jakesieg
Dec 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 16022 others
0 customers following this

Timeline

GetHuman-jakesieg started working on this issue
Dec 5th, 2019 1:44pm
GetHuman-jakesieg indicated the issue is not fixed yet.
Dec 5th, 2019 6:03pm
GetHuman-jakesieg indicated the issue is not fixed yet.
Dec 5th, 2019 6:04pm
GetHuman-jakesieg indicated the issue is not fixed yet.
Dec 5th, 2019 6:04pm