Hello Google,**My issue is with the App developer Kabam. About a month ago, they took a...

GetHuman2755058's customer service issue with Google Play from April 2019

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The issue in GetHuman2755058's own words
Hello Google,**My issue is with the App developer Kabam. About a month ago, they took away something in game that I paid real money for. It was called the gifting badge. They tried to compensate with in game currency which I didn't think was fair. I got my recent purchase refunded because of this and how the game was working (Constant lag, some characters weren't working). I received a * day ban for refunding my purchase. **After the * day ban I played the game normally and then received a second ban for ** days without me doing anything wrong. They haven't communicated to me why I was banned and won't reach out to me other than generic emails. **Please help me with this situation as I have spent over $**,*** on this game and I am a valued customer even though they don't treat me like one.**Thank you

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Google Play

Customer service issue
Reported by GetHuman2755058
Apr 16th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 37009 others
0 customers following this

Timeline

GetHuman2755058 started working on this issue
Apr 16th, 2019 12:41pm