Hello Google,**My issue is with the App developer Kabam. About a month ago, they took a...

GetHuman2755058's customer service issue with Google Play from April 2019

8 views | 37009 similar | 0 following
Help with my Google Play issue
First: share to improve GetHuman2755058's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2755058's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2755058 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman2755058's own words
Hello Google,**My issue is with the App developer Kabam. About a month ago, they took away something in game that I paid real money for. It was called the gifting badge. They tried to compensate with in game currency which I didn't think was fair. I got my recent purchase refunded because of this and how the game was working (Constant lag, some characters weren't working). I received a * day ban for refunding my purchase. **After the * day ban I played the game normally and then received a second ban for ** days without me doing anything wrong. They haven't communicated to me why I was banned and won't reach out to me other than generic emails. **Please help me with this situation as I have spent over $**,*** on this game and I am a valued customer even though they don't treat me like one.**Thank you

GetHuman2755058 did not yet indicate what Google Play should do to make this right.

How GetHuman2755058 fixed the problem

We are waiting for GetHuman2755058 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2755058 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman2755058
Apr 16th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 37009 others
0 customers following this


GetHuman2755058 started working on this issue
Apr 16th, 2019 12:41pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies