I bought two google play gift card from dollar general in copley, Ohio the cashier scan...

GetHuman2616565's customer service issue with Google Play from March 2019

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The issue in GetHuman2616565's own words
I bought two google play gift card from dollar general in copley, Ohio the cashier scanned the Google gift card to many times then the cashier gave me the two cards so I thought its good now, so the next day later that night my son told me that one e card wasn't activated that's what my son told me because it was for him for doing good on his school grades, so I went back next morning and talked to the storer manager about the problem so the manager said the cashier somehow put the one card amount to store email account and the manager doesn't know hiw refunded back to the store so the manager said ask me if she can just transfer the amount to my Google play store account. So now I got one funds on the card and the other fund is in my Google account. Ok now the next day my son teacher wanted to talk to me ,so i came there the teacher said my son's grades is low I was so mad. So now I'm not giving him the Google play cards so I went back to were I bought the cards and ask if i could get a refund the manager said all sales are final so I called the customer care operator said they can't help me refund the card even the one on my Google account

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Google Play

Customer service issue
Reported by GetHuman2616565
Mar 28th, 2019 - 4 years ago
Fixed
Seen by 38 customers so far
Similar issue to 32883 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman2616565 started working on this issue
Mar 28th, 2019 2:36pm
GetHuman2616565 indicated the issue is not fixed yet.
Mar 29th, 2019 6:21pm
GetHuman2616565 indicated the issue is not fixed yet.
Mar 29th, 2019 6:24pm
GetHuman2616565 indicated the issue is not fixed yet.
Mar 29th, 2019 6:24pm
GetHuman2616565 indicated the issue is not fixed yet.
Mar 29th, 2019 6:25pm

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