I called last week they took money out of my account again and they said it was not goi...

GetHuman-youngvi's customer service issue with Google Play from November 2018

11682 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman-youngvi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-youngvi's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-youngvi may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-youngvi's own words
I called last week they took money out of my account again and they said it was not going to happen again I called last month because they took out ** payments of **** and I did not authorize any of that I did get my money back on my card but they did it again this month of **** and it was not supposed to happen because I reported last month and it's automatically coming out so please cancel that account I do not authorize any payments cuz I did not and please refund my **** I've liked tried to call you guys and call and can I get no answer this is my disability card it is not a bank card it cannot be cancelled that's what my money comes in on and I need it please put it back and do not take any more payments out of my car please
GetHuman-youngvi did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-youngvi fixed the problem
We are waiting for GetHuman-youngvi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-youngvi fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-youngvi
Nov 26th, 2018 - 10 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 11682 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-youngvi started working on this issue
Nov 26th, 2018 6:19pm