Before contacting them, items GetHuman1478488 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1478488's own words
I was playing on Battle of Warships: Global War... I was fine untill I noticed they were given devices, to people that gave them power for free to take away the resources I purchased... They said it was given by random selection... Which seemed strange cause with in a day I was surrounded by players which they gave all this power too that were in that position for * weeks... I told them I was going to contact Google Play cause something funny was going on... That I was going to call you cause I think what was happening was fraudulent... If I didn't get a answer, I contact my bank... Because they surrounded be by * players from another Alliance that gain allot of power and seemed strange to me... Even though I hadn't contacted my bank... I think something fraudulent going on... I can't even log on to the app. Or did they give me notification they were not letting log in, after spending hundreds of dollars, I will go fill dispute with bank tomorrow, it like I be Robbed.... I feel as I was taken advantage of and like you find out... I did get upset when the wouldn't answer any of my questions... Thank you
GetHuman1478488 did not yet indicate what Google Play should do to make this right.
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