I filled a claim on ******** for the wrong coin credit package for a play store slot...

GetHuman1387049's customer service issue with Google Play from October 2018

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The issue in GetHuman1387049's own words
I filled a claim on ******** for the wrong coin credit package for a play store slot app I have bought quite a few of the coin deal packages the one for **.**$ is not what I wanted I took the slot off my phone and I didn't use the credited as my payment list will show I never bought any coin deal that high when you are playing the slot app the package deal s pop up all the time when you are playing the slot app. this happened by accident I am on a fixed income and wouldn't buy a coin package for that amount my claim number is ****-****-**** I have called my card company to let them know and tell them I am disputing this accidental payment at this time .I have been trying to get in touch with customer service for a few days now without any luck I will be calling first thing Monday morning asap in closing I never had any problems like this before .with the Google playstore.

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Google Play

Customer service issue
Reported by GetHuman1387049
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 7565 others
0 customers following this
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Amount Charged

Timeline

GetHuman1387049 started working on this issue
Oct 21st, 2018 8:23pm