Before contacting them, items GetHuman1222057 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1222057's own words
Hi. approx a half hr ago I ordered Fifty Shades of Grey from Google Play Store, and as can be seen from my Order History, I have not yet begun to watch this movie. I would like a refund because I mistakenly indicated that I wanted to buy the movie when I actually wanted to rent it to rent it, and laster I also wanted to RENT Fifty Darker Shades of Grey, and if I had enough money remaining in my account, I would have rented Fifty Shades Freed. You will see from my order history that I have only very rarely purchased a movie. I almost always rent Google movies. please let me know as soon as possible if you will grant me this refund because if you do, I will immediately RENT both Fifty Shades of Grey and Fifty Darker Shades.
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