Error Code: Three Hundred. y videos won't play.

GetHuman-vksteven's customer service issue with Google Play from August 2018

10 views | 3556 similar | 0 following
Help with my Google Play issue
GetHuman-vksteven's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-vksteven's own words
Watch movies that I have purchased. ... Error Code: *** shows up on my Google play movies app that is on my Samsung UHD Smart TV. I paid for these films, and I'm unable to watch them. It isn't my internet connection. Every other streaming service works great. It's only Google play movies. It is up to date on the latest software, both the TV and the application. I need a solution so that I can watch movies with my family again.
I have purchased movies to watch together with my family instead of putting my money elsewhere and now the limited time I have available to spend with them was ruined.
Google fixing the issue or updating the application. Or explaining what error code *** means.
* year.
Reinstalling the app does nothing. Turning it off and on again doesn't work. Logging in and out doesn't work.
How GetHuman-vksteven fixed the problem

We are waiting for GetHuman-vksteven to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vksteven fixes it.
This email address isn't valid

Google Play

Google play movies on my Samsung Smart TV.
Customer service issue
Reported by GetHuman-vksteven
Aug 20th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 3556 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-vksteven started working on this issue
Aug 20th, 2018 12:33pm
GetHuman-vksteven confirmed the issue is fixed. Hooray!
Aug 20th, 2018 12:33pm