I mistakenly made a purchase earlier today through the play store and have been contact...

GetHuman-bigkingd's customer service issue with Google Play from May 2018

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The issue in GetHuman-bigkingd's own words
I mistakenly made a purchase earlier today through the play store and have been contacting the developers since and they are not helpful whatsoever. The purchase was completely a mistake I’ve told them that I don’t want what was purchased it was not supposed to be made. I would just like my most recent purchase to be credited back to my account so that I may use it for what it was intended for. It’s not fair that they don’t prompt you an “are you sure” message or anything to confirm what you are doing, the game is called final fantasy VX a new empire, so if the phone lags and it presses that button it makes the purchase automatically if you have google play credit. The purchases was earlier today and the email associated with the account is *****@***.com, the form of payment was google play credit and I would just like it back on my account please
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Google Play

Customer service issue
Reported by GetHuman-bigkingd
May 27th, 2018 - 6 mons ago
I have an issue with Google Play too
Fixed
Seen by 5 customers so far
Similar issue to 634 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-bigkingd started working on this issue
May 27th 1:52am
GetHuman-bigkingd indicated the issue is not fixed yet.
May 29th 7:32pm
GetHuman-bigkingd indicated the issue is not fixed yet.
Jun 8th 6:33am